23.) Symptom: Ink dot spreads onto adjacent die during inking
Cause a): Dot size setting on the pneumatic controller is too high (pneumatic systems only). Solution a): Decrease the dot size setting. Cause b): Air pressure to pneumatic controller is too high (pneumatic systems only). Solution b): Set the air pressure to the pneumatic controller at 70 ±10 psi on all controllers except Motorized Z controller which should be set to 80 ± 5 psi. Cause c): The cartridge size is too large. Solution c): Change to a smaller cartridge size. Cause d): Dot size potentiometer is defective (pneumatic systems only). Run Diagnostics Test B described in Controller Diagnostics section of the Operations manual. If test results are not within specified parameters, contact Xandex Customer Service. Solution d): Replace dot size potentiometer. Cause e): Ink is being placed onto a surface with an unusually high surface energy. Depending on the type of material, spreading behavior and size of the ink droplet may vary significantly. Solution e): Switch to a different cartridge size and/or a higher viscosity ink. If using a DM-2 cartridge, reduce the Dot Size Setting to compensate for the larger dots. Cause f): The ambient temperature is higher than the recommended maximum temperature listed on the cartridge packaging (or higher than your normal operating temperature). Ink viscosity is lower at higher temperatures. Lower viscosity leads to larger ink dots. Storage and inking temperatures should be below 77o F (25o C) if possible. Solution f): Reduce the cartridge storage and inking temperature to the recommended range: Storage = 50o-77o F (10-25o C). Inking = 67o-77o F (19.5-25o C). Cause g): Ink has dropped below the specified viscosity range. This should not occur under normal conditions, as long as the cartridges are not past their expiration date and have been stored and used properly. Some inks, however, will experience viscosity changes if exposed to temperature extremes during shipping. Solution g): Return sample cartridges to Xandex for testing and possible warranty replacement. Cause h): The die surface contains channels that are causing the ink to “wick” to the adjacent die via capillary action. Solution h): Place the ink dot in a different location on the die. Reduce the ink dot size if possible (use a smaller cartridge and/or reduce dot size setting).
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